Frequently Asked Questions
What should be noted when using LTC accessories?
- Carefully read the user manual and warranty book of LTC to use truck body parts for the right purpose, contributing to increase product life and ensure quality of each product.
- Maintenance and preservation of the product in accordance with regulations on warranty book.
- Call the hotline number 0936 102 075 – 0899 883 177 when having problems with air conditioning, truck body accessories for instructions.
- Do not arbitrarily repair air conditioners and truck body parts to avoid damage caused by not understanding the manufacturer's technical expertise.
I want to buy genuine truck body accessories, how do I order?
To be provided with genuine truck body parts - accessories in Ho Chi Minh City, you can choose products through 3 steps:
- Call Hotline 0936 102 075 to order.
- Select the Product and leave the information at the Order step, LTC staff will contact you to confirm the order and deliver the product on time.
- Select the product from the website, then choose Add to Cart and select the appropriate form of payment and shipping.
- Directly to the head office of LTC Company:
Address: No. 36, Street 3, Binh Tri Dong B Ward, Binh Tan District, HCMC for advice and to choose the suitable product.
I want to know the warranty period for LTC truck body parts and accessories?
LTC Company applies warranty policies for each type of truck parts and accessories from time to time and detailed regulations on the warranty book or Click here.
Please read carefully the specifications and product manuals, Warranty book and comply with the warranty regulations when buying and using LTC products.
Under what circumstances are LTC products rejected for warranty?
- Product is damaged as a result of natural disaster, e.g. fire, flood, lightning, musty, eroded or oxidized by chemical, transportation, insect or animal income…
- Wrong voltage was applied to product which are not followed by instruction stipulated in the owner’s manual supplied by LTC.
- Product was installed/ placed at dusty, humid position, product is defected by liquid or water inside.
- Defect caused by End User’s mistake or outside impact, temperature impact: dropped, deformed, broken…
- Defect caused by wrong using, installation, maintenance.
- The Product is altered, modified and repaired by a party not authorized by LTC
- Product is out of warranty period.
- Product is neither produced, done outwork, assembled, nor imported by LTC and not distributed in Vietnam market by LTC or its wholesalers.
Under what circumstances are LTC products accepted for warranty?
- Product is produced, done outwork, assembled, imported by LTC and distributed in Vietnam market by LTC or its wholesalers.
- Product is within warranty period in accordance with warranty period regulations.
- Model name on Warranty card, Purchase invoice (VAT Invoice of the Ministry of Finance), Smart Warranty (SW) system must be coincident with this one on the product.
- Defect on product caused by mistake of producer.
- Product including label, model number, serial number needed to be original.
- Promotion Gifts (LTC Brand).
- Product is not in scope of Rejection of Warranty.
I need support, consulting for truck body parts
LTC specializes in consulting, designing and manufacturing truc body parts and accessories according to the specific requirements of customers.
LTC products include what?
LTC products include truck body parts and accessories:
- Bolts & rivets
- 3M adhesive
- Paga cabine
- Meat hanger
- Oxygen supply systems for live seafood (fish, shrimp, squid ...)
- Convection air filter (truck applications chicks, poultry, cattle types)
- Curtain kit prevents cold air loss
- Rear fenders.
- Truck side guard rails
- Truck signal lights.
I need to buy truck body accessories to carry fresh seafood. Which product should I choose?
LTC provides Oxygen supply systems for live seafood including:
- Diesel engine
- Oxygen Generator
- Oxygen gas pipes
This is a large capacity oxygen supply system, easy to operate and low cost, designed and installed by LTC.
What accessories do I need to install to transport the chicks?
LTC offers truck accessories for chicks including:
- Air convection system
- Air purifier
Why should I choose LTC pre-designed truck body parts and accessories?
Depending on the current regulations, truck types and truck body standards, LTC will design the truck body parts and accessories to meet the needs of customers.
LTC truck body parts and accessories have been best calculated according to the criteria: load capacity, size, aesthetics, road conditions and Government regulations.
Therefore, in addition to specific needs, customers should use LTC pre-designed truck body parts and accessories to ensure optimum performance and efficiency.