Under what circumstances are LTC products rejected for warranty?

  • Product is damaged as a result of natural disaster, e.g. fire, flood, lightning, musty, eroded or oxidized by chemical, transportation, insect or animal income…
  • Wrong voltage was applied to product which are not followed by instruction stipulated in the owner’s manual supplied by LTC.
  • Product was installed/ placed at dusty, humid position, product is defected by liquid or water inside.
  • Defect caused by End User’s mistake or outside impact, temperature impact: dropped, deformed, broken…
  • Defect caused by wrong using, installation, maintenance.
  • The Product is altered, modified and repaired by a party not authorized by LTC
  • Product is out of warranty period.
  • Product is neither produced, done outwork, assembled, nor imported by LTC and not distributed in Vietnam market by LTC or its wholesalers.